I'm Yao Kai, the founder of Machi, and I've done the product, design, and development myself the whole way.
After living in Japan a while, I realized information is never what's missing. What's missing is answers that carry their source — where it happened, when, who actually went through it, and whether it still holds today.
A rental warning, the right order to do paperwork in, an interview story, an honest word about some shop — any of it can be where someone else stops taking the long way around.
But it all sits in group chats, social apps, local forums, and friends' memories, split apart by language on top of that. Newcomers can't tell what applies to them, and people who know the ropes have nowhere that keeps what they share around for long.
So Machi exists. Housing, jobs, secondhand, Q&A, local services, and community all come back to a specific city and language; information keeps its time, place, and source, and people can find each other when it matters.
The name comes from the Japanese word 街, or machi. To me it's the place where you slowly learn how to live, get to know people, and get your days running smoothly again.
I'd rather Machi be a plain, dependable part of city life than anything grand — a place that treats useful experience with care and doesn't leave newcomers to work everything out on their own.
Keep useful experience where it happened — and the people who come next take a few fewer wrong turns.